Customer Relationships

This week, elevate your customer service strategy with insights from Karl Schaphorst. Discover the pivotal role customer care plays in driving business success beyond reactive support.

Videoconferencing has the potential to lead us into a serious, rapport-killing selling mistake that a whole lot of us are, unfortunately, already strongly predisposed to make.

Join Mike Montague and Louie Gravance as they dive into the secrets of making customer service a superpower.

Discover the power of emotional relevance with Mike Montague and Alon Zaibert! Join the conversation that explores the future of sales in a tech-driven world and gain practical strategies for standing out.

Step into a world of insights with Bob Bolak, a seasoned networking expert, and explore the keys to thriving in the trade show arena.

Join us on this journey to event success and discover how structured approaches, two-hour time limits, and social proof can transform your networking game. 

From forging connections that defy the limits of the transaction to infuse every interaction with the magic of storytelling, Will Guidara unravels the threads of thought that have woven his path to success.

Creating an effective 30-second commercial is a small act that can significantly impact your ability to connect meaningfully with your customers and prospects. In the fast-paced world of sales, capturing the attention of potential customers and delivering a compelling message within a short timeframe is essential.

As a construction business owner, you need a solid sales strategy that enables you to cultivate enduring relationships with your customers. In this episode, we'll discover the key solution to achieving sustained success in your sales efforts - fostering long-term client partnerships.

You have likely encountered a customer who has had a bad experience with your company. It can be tricky, but handling it with care and tact is essential to ensure you can salvage the relationship and possibly even turn things around. In fact, sometimes it was their lack of communication and follow-through that caused the issue and not your company's fault, but it still needs to be solved.

Not long ago...